SECTION 1 – AGE RESTRICTIONS ON ACCESS AND PURCHASES
As stated in our Terms of Service, you must be at least 18 years old to access this site. If you are under the age of 18 years old, you are not permitted to access or use this site for any reason. You must be of legal age as required by state and federal law to purchase our products. It is your responsibility to know whether you are legally able to purchase our products.
SECTION 2 – WHAT INFORMATION DO WE GATHER?
When you purchase something from our store, as part of the buying and selling process, we collect the personal information you give us such as your name, address, email address and order history. We also use web beacons, cookies and/or other tools that collect information to make it easier to use our site and store.
When you browse our store, we also automatically collect some information which may include the Operating System (OS) running on your device and your computer’s/device’s internet protocol (IP) address. Such information helps us learn about your browser type, geolocation, access time and language as well as the website you visited before our site. We also collect information about how you use our site, including the elements you have interacted with, metadata and other details about these elements, change states and other user actions.
Email marketing (if applicable): By providing us with your email address, you are giving us permission to send you emails about our store, new products and other updates. You have the opportunity to unsubscribe from these emails at anytime by clicking the “Unsubscribe” button included at the bottom of each email.
SECTION 3 – WHAT DO WE DO WITH THE INFORMATION WE GATHER?
The information we gather is used primarily to provide, maintain, protect and improve our current site and products and to develop new products. Personal information gathered through our site is also used for the following: a.) to enable the creation and securing of your account on our network; b.) to identify you as a user in our system; c.) to improve our product offerings, store and how we operate our business in general; d.) to understand and enhance your experience while you are engaged in our store and with our products; e.) to make sure we are providing and delivering the products and services that you are requesting; f.) to enable our support team to best respond to your comments, questions and or requests; g.) to send you related information including confirmations, invoices, technical notices, updates, security alerts and support and administrative messages; h.) to communicate with you about promotions, upcoming events and news related to products and services offered by Remedy Products LLC.; i.) to link or combine your information with other information we get from third parties to help us understand your needs and provide you with better service; j.) and to help us protect, deter and investigate against fraudulent, unauthorized or illegal activity.
SECTION 4 – CONSENT AND HOW DO WE OBTAIN IT
When you provide us with personal information to complete a transaction, verify your credit card, place an order, arrange for a delivery or return a purchase, you consent to our collecting it. If we ask for your personal information for a secondary reason, like marketing, we will either ask you directly for your expressed consent, or provide you with an opportunity to say no. If after you opt-in, you change your mind, you may withdraw your consent for us to contact you, for the continued collection, use or disclosure of your information, at anytime, by contacting us firstname.lastname@example.org or mailing us at: Remedy Products LLC. 27 Waverly Road Darien, CT 06820.
SECTION 5 – DISCLOSURE
SECTION 6 – STORE FRONT
Our store is hosted by Flywheel. They provide us with the online e-commerce platform that allows us to sell our products and services to you. We store your data on a secure server behind a firewall with updated security, and encrypt your connection via SSL.
SECTION 7 – PAYMENT PROCESSING
When you provide us with your credit card information during a transaction, we submit it to our PCI-DSS compliant payment gateway for processing using SSL encryption technology. All direct payment gateways comply with the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like American Express, Visa, MasterCard and Discover. PCI-DSS requirements help ensure the secure handling of credit card information by our store and our payment processors and service providers.
SECTION 8 – THIRD-PARTY SERVICES
SECTION 9 – SECURITY
To protect your personal information, we take reasonable precautions and follow industry best practices to make sure it is not inappropriately lost, misused, accessed, disclosed, altered or destroyed. If you provide us with your credit card information, the information is encrypted using secure socket layer technology (SSL) and stored with a AES-256 encryption. Although no method of transmission over the Internet or electronic storage is 100% secure, we follow all PCI-DSS requirements and implement additional generally accepted industry standards.
SECTION 10 – AGE OF CONSENT
By using this site, you represent that you are at least the age of majority in your state or province of residence, or that you are the age of majority in your state or province of residence and you have given us your consent to allow any of your minor dependents to use this site.
SECTION 11 – U.S. LAW APPLIES
QUESTIONS AND CONTACT INFORMATION
If you would like to: access, correct, amend or delete any personal information we have about you, register a complaint, or simply want more information contact us via email at email@example.com or by postal service at Remedy Products LLC, 242 Linden Street, 1st Floor, Fort Collins, CO 80524.